Position Specifics:

Department:  Service

Reports to:    Service Manager

Supervises:   None

 

Purpose:

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned turf and compact construction equipment.  May require some direction or guidance from the Service Manager or senior technicians.

 

Responsibilities:

 

  • Performs basic diagnostics and repairs on turf and compact construction equipment.
  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of vehicles, inventory, tools and equipment
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time on a time card and for all material used in performing assigned duties

 

Experience, Education, Skills and Knowledge:

 

  • Experience preferred but not required
  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of turf and compact construction equipment
  • Ability to use Service Advisor and basic computer functions
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Proficient oral and written communication skills
  • Ability to lift at least 75 lbs.
  • Basic Service Technician certification preferred
  • High School Diploma or equivalent experience required; Associates degree preferred
  • Valid drivers license is required
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